Hi Holger,
IANAL, regarding the token auth, you might find a way
instead of sending
the MM Auth Reject to omit the LU Accept and schedule a LU Reject after
the SMS is sent?
I think a phone can only receive SMS after it successfully registered itself
at the network?
Did the user accidently end in your network and thanks
to
a broken phone stayed in it, but didn't read the SMS that is on the
lock-screen of his fruit phone?
He saw it - thats the reason why he blame us.
I think his home network was not reachable and so his phone simply tried to
"roam" into our network. The configured reject cause is:
location updating reject cause 11
So in my understanding, after kicking out the phone, it should not try to
automatically register to our network again until switched off or manually
selecting our network, and instead simply switch back to the home network.
Probable instead of switching back, it stayed offline - until a power cycle as I
heard.
Did the "nice' guy open a ticket with the
fruit company too?
Certainly not - "This never happened elsewhere - it must be your network!".
Regards,
Lennart