Hi,
I have recently purchased a SIM card. When I use the SIM in Nokia 3310, and try to manually select a particular cell, it says no access. SIM belongs to the same network.
If I insert the same SIM in Blackberry Bold 9780, I am able to manually select the same network and even make phone calls. I have set the Network selection mode in Blackberry to Manual. I have also asked it connect only to 2G networks.
To debug the issue, I connected the Nokia 3310 to my laptop and observed the messages it exchanged with the network. From the messages, I see that Nokia 3310 is getting a TIMSI assigned from the same cell.
But my Nokia 3310 says, No Access.
I also see a "DTAP Radio Resources Management Message Type: Channel Release (0x0d)" message from the Network to the phone.
What does the above message mean ?
Is there any way for me to further debug the issue ?
Thanks and Regards, RM
On 05/10/2014 12:51 PM, R M wrote:
Hi,
I have recently purchased a SIM card. When I use the SIM in Nokia 3310, and try to manually select a particular cell, it says no access. SIM belongs to the same network.
Looks like your 3310 has a network lock. Are you sure that your phone is unlocked? You can test it with 2 different SIM cards for real networks and confirm that it is OK. DCT3 phones can be easily unlocked via IMEI.
Regards, R.
Hi,
The phone is not locked to any network. Its an unlocked phone. I have confirmed that.
Thanks and Regards, RM
On Sat, May 10, 2014 at 7:25 AM, Labs rp.labs@gmx.ch wrote:
On 05/10/2014 12:51 PM, R M wrote:
Hi,
I have recently purchased a SIM card. When I use the SIM in Nokia 3310, and try to manually select a particular cell, it says no access. SIM belongs to the same network.
Looks like your 3310 has a network lock. Are you sure that your phone is unlocked? You can test it with 2 different SIM cards for real networks and confirm that it is OK. DCT3 phones can be easily unlocked via IMEI.
Regards, R.
Hello,
In this case it can be some hardware issue with your phone. If your phone was pre 4.24 software version and it was upgraded it is possible to have a corrupted EEPROM and you need to use some software tools to repair it.
If that is not the case you can try to identify what hardware component is broken by manually pickup a 900 or 1800 operator and check it if it works. If one is working and one not this means your duplexer has issues and needs to be replaced. Other components that might have issues are the PA and COBBA ICs. Considering that a 3310 you can get for free now it's not worth it to repair it.
Regards, R.
On 05/10/2014 05:21 PM, R M wrote:
Hi,
The phone is not locked to any network. Its an unlocked phone. I have confirmed that.
Thanks and Regards, RM
On Sat, May 10, 2014 at 7:25 AM, Labs <rp.labs@gmx.ch mailto:rp.labs@gmx.ch> wrote:
On 05/10/2014 12:51 PM, R M wrote: Hi, I have recently purchased a SIM card. When I use the SIM in Nokia 3310, and try to manually select a particular cell, it says no access. SIM belongs to the same network. Looks like your 3310 has a network lock. Are you sure that your phone is unlocked? You can test it with 2 different SIM cards for real networks and confirm that it is OK. DCT3 phones can be easily unlocked via IMEI. Regards, R.
Hi,
Thanks for your assistance.
So far from my analysis, this is what I have got:
After the BTS sends Location Update Accept message to the MS, the MS responds with a MM status message saying "Invalid Mandatory Information".
In a working case, the MS should respond with a TMSI Reallocation Complete message which is not happening.
Hello,
3GPP 24.008 subclause 8.5 has an explanation for that message.
Sorry but I don't have any other ideas what can be wrong with your Nokia 3310.
R.
On 05/11/2014 07:13 PM, R M wrote:
Hi,
Thanks for your assistance.
So far from my analysis, this is what I have got:
After the BTS sends Location Update Accept message to the MS, the MS responds with a MM status message saying "Invalid Mandatory Information".
In a working case, the MS should respond with a TMSI Reallocation Complete message which is not happening.
From here, I don't know how to proceed further.
Thanks and Regards, RM
On Sat, May 10, 2014 at 4:13 PM, Labs <rp.labs@gmx.ch mailto:rp.labs@gmx.ch> wrote:
Hello, In this case it can be some hardware issue with your phone. If your phone was pre 4.24 software version and it was upgraded it is possible to have a corrupted EEPROM and you need to use some software tools to repair it. If that is not the case you can try to identify what hardware component is broken by manually pickup a 900 or 1800 operator and check it if it works. If one is working and one not this means your duplexer has issues and needs to be replaced. Other components that might have issues are the PA and COBBA ICs. Considering that a 3310 you can get for free now it's not worth it to repair it. Regards, R. On 05/10/2014 05:21 PM, R M wrote: Hi, The phone is not locked to any network. Its an unlocked phone. I have confirmed that. Thanks and Regards, RM On Sat, May 10, 2014 at 7:25 AM, Labs <rp.labs@gmx.ch <mailto:rp.labs@gmx.ch> <mailto:rp.labs@gmx.ch <mailto:rp.labs@gmx.ch>>> wrote: On 05/10/2014 12:51 PM, R M wrote: Hi, I have recently purchased a SIM card. When I use the SIM in Nokia 3310, and try to manually select a particular cell, it says no access. SIM belongs to the same network. Looks like your 3310 has a network lock. Are you sure that your phone is unlocked? You can test it with 2 different SIM cards for real networks and confirm that it is OK. DCT3 phones can be easily unlocked via IMEI. Regards, R.
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