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Sascha Ludwig S.Ludwig at eventphone.deHi Sorry, forgot to answer. Thanks for the ping. :-) Am 30.11.2011 um 00:07 schrieb Peter Stuge: > Hi Sascha! > > First of all a big thank you to you and your team for your support at > 27C3 and at camp! You are always welcome :) I just deleted your parts where I totally agree or have nothing to say about ;) > We will attempt to provide mobile-cluey staff to join in a helpdesk > function, but I am not convinced that this will be consistent. > Andreas (jolly) has offered to work on mobile helpdesk, but IMO one > or two people is not enough by far to run a mobile helpdesk > comfortably. I think we would need more like five people, and we > simply aren't that many.. Better than no support at all ;-) Just try your best. > To compensate for this, our idea is to give POC direct access to the > OpenBSC instance that is running the GSM network, as well as > neccessary training, e.g. before the event on a wiki page, and during > the event in person, on how to monitor the network, check the status > of a subscriber, submit SMS directly, etc. As far as we know from the recent congresses, we do not have that much time for deep-support of any kind (DECT/SIP or even GSM) on the first two days, due to massive DECT registration ;-) But after that we would really like to get a bit hands-on-openbsc. > In addition, we want to be more available for your helpdesk, in > person as far as we can, but at the very least electronically (IRC, > jabber, DECT, ...) in case of any need for assistance. I or anyone else on the PoC crew did not really complain about a non available gsm person last year or on camp :) But I think for the overall user experience it would be nice if we can send people with strange phones to someone who is actually available. > The network will consist of 6 ip.access nanoBTS units installed > throughout the bcc, and unlike the Nokia MetroSite we used at camp > these BTSes are somewhat well tested, and should run fairly stable as > long as we don't enable GPRS (we might enable it at night for testing > though) - the only known incompatibility is with some HTC Desire > phones, which send a USSD request on startup which OpenBSC currently > doesn't support. Sounds good, as far as I can judge this ;) > Of course we are happy to contribute some money to the POC coffee > fund from SIM card sales profit. All old SIM cards will continue to > work. New SIM cards sold will likely be sysmoSIM[2] since there > aren't too many magicSIM available. The primary user-visible > difference is that sysmoSIM comes with PIN and PUK, both printed on > the card, and the PIN is required to log on to the card. The > procedure for subscribers to join the network will otherwise be > identical to the procedure at camp. Donation to the PoC coffee fund as well as receiving a coffee is always welcome :) > Please give us some feedback on these ideas! We want to improve the > mobile phone experience for everyone involved, users as well as > operations. In particular please also let us know if you have ideas > that we haven't thought of! I hope Jolly & folks will be placed next to us. I have an open-task for that @ cpunkt->congressplanung ;) > Kind regards, > //Peter & Holger (Harald is also on the list) Kind regards Sascha & PoC guys